Director, B2B e-Commerce

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus is headquartered in Portland, Maine, with more than 5,000 employees, serving over 100,000 customers around the globe.

Covetrus is looking for a Director, B2B ecommerce to spearhead the development and execution of strategic ecommerce initiatives to drive revenue growth and profitability across multiple order platforms. This role will be responsible for overall business performance for online purchasing and will need to work closely with internal stakeholders (Sales, Product, Category Management) as well as customers and vendors. A successful candidate will be well-versed in using data and analysis to drive competitive insights and actions.

RESPONSIBILITIES

• Collaborate cross-functionally to manage and direct all aspects of B2B ecommerce business, including monitoring performance analytics, website traffic, and product performance
• Analyze and report on key performance metrics to optimize all aspects of user and site experience to improve results, drive utilization and grow ecommerce revenue
• Be customer-centric in gathering feedback on and managing the overall user experience, including site navigation, content development, checkout funnel and promotional campaigns
• Orchestrate all aspects of a strategic ecommerce plan: unite cross-functional expertise in sales, marketing, technology and management to deliver a superior commerce experience and results
• Develop and execute the enterprise B2B ecommerce strategy, working cross-functionally with teams to ensure QA and timely publishing of all web content
• Act as a trusted and valued business partner to internal stakeholders as well as customers and suppliers
• Lead and develop a team of ecommerce and merchandising professionals for best-in-class performance
• Work with in-clinic teams to develop omnichannel marketing calendars, strategies, and promotions; lead execution of online activations
• Own website metric reporting system and process to ensure key stakeholders are informed of platform capabilities and enhancements

REQUIRED QUALIFICATIONS

Education & Experience:

• 8+ years of experience in B2B or B2C ecommerce roles.
• Strong analytical skills and ability to translate complex data into actionable insights.
• Excellent leadership, interpersonal, and communication skills, with the ability to collaborate effectively across all levels of the organization.
• Demonstrated ability to drive change and influence stakeholders to achieve strategic objectives.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• Bachelor's Degree; experience in animal or human healthcare a plus.

• Ability to drive cross-functional change with internal and external stakeholders
• Expertise in data analysis and data-driven decision-making
• Excellent writing, verbal communications and presentation skills
• Sense of urgency in solving problems and comfortable with a fast-paced, demanding environment
• Ability to analyze complex situations to identify root causes and quickly implement solutions
• Polished interpersonal and communication style with the ability to communicate complex ideas effectively, to persuade and to clearly explain complex technical insights to a wide variety of audiences, both verbally and in writing
• Ability to successfully establish priorities and manage time efficiently while working under pressure and dealing with ambiguity
• Passionate, results oriented and focused

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pet friendly office environment
• Extensive computer use
• Domestic and international business travel as necessary up to 25%

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Salary may vary depending on factors such as confirmed job-related skills, experience, and location.

However, the pay range for this position is as follows.

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

* 401k savings & company match

* Paid time off

* Paid holidays

* Maternity leave

* Parental leave

* Military leave

* Other leaves of absence

* Health, dental, and vision benefits

* Health savings accounts

* Flexible spending accounts

* Life & disability benefits

* Identity theft protection

* Pet insurance

* Sales Positions are eligible for a Variable Incentive

* Certain positions may include eligibility for a short term incentive plan

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.