OMNI System Controller

Omni Air International is a private airline providing tailored passenger and government charter services. We're committed to exceeding expectations, with satisfaction and safety as our measure of success.

We pride ourselves on providing our employees a work experience built on family values. Our employee's contributions impact the lives of passengers on a daily basis. Our comprehensive benefits package is designed with you in mind. Medical, dental, vision, company paid life insurance, 401K with company match, employee assistance program and more!

• Oversee and coordinate all day-to-day airlines activities
• Coordinate flow of operational information to all departments and stations for use in planning
• Monitor, maintain and address issues with on-time performance, baggage handling, flight irregularities and caliber of service
• Responsible for airline recovery plans during times of disruption to the flight schedule and directing staff in irregular operations handling (diversions, cancelled flights, over-sale, delays, etc.)
• Analyze future airline operations and assign/route aircraft to ensure all operational needs are fulfilled
• Update and publish aircraft schedules communicated to the rest of the airline
• Communicate all aircraft movements to the customer, down-line stations, and throughout the company
• Prepare daily operational reports to communicate on-time performance and delay metrics
• Responsible for enforcing and demanding compliance with all Company rules, regulations, and directives
• Maintain complete knowledge and familiarity with all terms and conditions of Company contractual obligations, with particular emphasis on passenger service

• Control handling and care of passengers originating, transiting, and terminating on any company flight; including manifest handling-preparation for crew and passengers

• APIS reports and General Declarations




• Assist company employees and passengers, assuring needs are taken care of; i.e., onward connections, hotel reservations, ground transportation, etc.
• Facilitate handling of lost and damaged property




• Accomplish such other duties as may be assigned by the Vice President of System Control or Manager of System Control.

• Proficient computer skills in Microsoft Office required
• Requires ability to sit for long periods of time
• Must be willing to work 12-hour shift schedule including evening, weekends, and holiday
• Must be organized, and detail-oriented
• Excellent oral communication and phone etiquette skills
• Excellent customer service and organizational skills, display professional conduct
• Must be able to pass a 10-year Background/Criminal check and pre-employment drug screen

• High school diploma or GED
• 2-3 years of airline operations experience
• Aviation degree and/or Dispatcher license preferred

• Stand - 5%
• Walk - 5%
• Sit - 90%
• Lift - Up to 50 lbs

• Ability to handle numerous activities at once and complete in a timely manner
• Work with limited supervision and possess an impeccable attention to detail, excellent customer service and organizational skills required
• Must be able to identify and resolve problems in a timely manner, gathering and analyzing information skillfully with significant detail
• Ability to make decisions which impact the department's credibility, and services
• Ability to compose letters, outlines, memoranda, and basic reports

EOE, including disability/vets