Learning Partner (MGM Yonkers)

Pay Range:

The typical pay range for this role is:

Minimum - Maximum

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Ever dreamt of being part of a dynamic environment brimming with diversity, excitement, and entertainment? Are you passionate about collaborative teamwork in one of the most captivating industries globally? At MGM Resorts, we're on the lookout for individuals like YOU to craft unforgettable experiences for our guests.

THE JOB:

As Learning & Development Partner you will support the mission and vision of MGM Resorts by facilitating, implementing, and evaluating offerings geared at property leader development within all operational areas. You'll consult with property HR, Guest Experience, and operations leaders to provide leader development solutions. You'll ensure the mission of Diversity and Inclusion is engrained as part of MGM Resorts International training and culture while providing excellent guest service to our internal guests.

THE DAY-TO-DAY:

*Manage the implementation of new hire orientations and enterprise-wide learning initiatives.

*Partner with HR, Guest Experience, and internal division leaders to assess leadership development needs based on guest feedback and department productivity reporting.

*Leverage a world-class technology platform for learning delivery and measurement to enable capability development programs, dashboards for leaders to measure team member capabilities, compliance, and skills gaps to advance the overall operations and value of learning.

*Track statistics, metrics and ROI and create additional learning and performance metrics as required to qualify expense ratio to initiatives.

*Produce, compile, and evaluate pre- and post-course data for measurement of learning quality, participation, satisfaction, performance, and business impact.

*Recommend alternative training methods as needed.

*Partner and consult with operational experts and corporate entities to conduct needs/root cause/gap analyses then designs and delivers appropriate learning and custom designed solutions.

*Design and generate data reporting, information, and documentation in the learning management system.

*Engage in self-directed work, create, and maintain timetables for projects, manage deadlines and resources, and work with a wide degree of creativity and latitude as well as minimal supervision.

*Manage training center operations for classroom set-up and break down, material preparation, scheduling, inventory ordering, and resource allocation.

*Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs.

*Advise employees on professional development opportunities, such as courses offered on the educational assistance program as well as career advancement programs, etc.

*Resolve internal guest complaints within scope of authority; otherwise refers the matter to management.

*Notifies senior management and/or Security of all unusual events, circumstances, missing items, or alleged theft.

THE IDEAL CANDIDATE:

*Has a Bachelor's degree or equivalent experience and 2 years of prior relevant experience.

*An engaging leader with strong capabilities in public speaking, facilitation, and communication who is able to present to multifaceted audiences.

*A highly organized planner with excellent time and project management skills, decision making, presentation, and interpersonal skills.

*Possesses the ability to develop and maintain relationships of trust and confidence at all levels of the enterprise from line to executive level.

*Is comfortable leveraging computer software that includes the Microsoft Office Suite.

*Possesses knowledge of adult learning theories and methodologies with the ability to apply them in learning/leadership/technology and change management.

*Embraces the diversity principles though participation in related events, company sponsored volunteer opportunities, acts as a mentor, and models the standards.

*Possesses the ability to effectively communicate in English, in both oral and written forms.

THE PERKS & BENEFITS:

*Wellness incentive programs to help you stay healthy physically and mentally.

*Free meals in our Employee Dining Room.

*Free parking onsite.

*Wellness benefits.

*Time off benefits.

*Retirement benefits.

*Companywide discounts on hotel, entertainment, shopping, and food & beverage.

*Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond.

*Access to personal and professional development initiatives, networking opportunities, and community volunteer programs.

Are you ready to JOIN THE SHOW? Apply today!