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Field Service Engineer

Sunrise Systems
United States, California, San Francisco
May 06, 2024
Position title: Field Service Engineer

Job ID: 24-01985

Location: San Francisco, CA

Duration: 6 month( 6 months temp to hire possibility)


Description:


  • You will be a part of the Field Service Team reporting to the LEADER and responsible for ensuring optimal performance equipment.
  • This position services the INSTRUMENT and INSTRUMENT a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization-read on.


In this role, you will have the opportunity to:


  • Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of equipment, including providing excellent and efficient service to customers, along with technical training on products.
  • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
  • Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
  • Engage with both internal and external stakeholders, understanding and meeting their requirements, while also assisting with the training of newer Field Service Engineers.


The essential requirements of the job include:


  • Associate degree or equivalent military experience 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
  • Hold a current valid driver's license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).
  • Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
  • Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
  • Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.


It would be a plus if you also possess previous experience in:


  • 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
  • Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention A technical college major such as biomed, engineering, or related


Required Inoculations: Flu Vaccine Covid Vaccine Measles Antibody Mumps Antibody TB Test - Blood Test (Quantiferon Gold) Rubella Antibody Varicella Antibody Venipuncture

The hourly rate for this position is 48.00 per hour.

Compensation:

Factors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate].

Contact:

Sangeeth Kumar | (732) 837-0460 | Email: sangeeth.k@sunrisesys.com | URL:

Contact:

Pavan Prakash: pavan.p@sunrisesys.com | URL:

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