Digital Signage & Video Solutions Technical Specialist

The BlueStar Digital Signage/Visual Solutions Technical Specialist is a pre-sales coworker who acts as a value-added technical advocate for CDW sellers and customers. The Technical Specialist is responsible for understanding customers' business requirements as they pertain to the full stack Digital Signage/Visual Solutions technologies (including, but not limited to, Large Format Displays, LCD, LED, DVLED, Video Walls, All-In-One Solutions, Interactive Flat Panel Displays, Mounts and Stands, Media Players, and CMS (SaaS), Services while qualifying opportunities and creating strategies that align with internal and external stakeholders. The Technical Specialist has subject matter expertise in digital signage/video solutions and a basic knowledge of adjacent technology solutions. In addition, the Technical Specialist is competent at positioning services within their line(s) of business (LOB).

Key Areas of Responsibility

• Collaboratively work with Account Managers, Presales Account Executives, ISAs/FSAs, Partners, BlueStar ISAs/FSAs, and all stakeholders to identify and facilitate pipeline and Digital Signage opportunities.
• Provide internal stakeholders and BlueStar weekly/monthly/quarterly sales forecasting and visibility activity by keeping a current pipeline using forecasting tools. Attend Better Together events in the surrounding area supporting BlueStar and PPM Digital Signage/Visual Solutions partnerships
• Work with sales management to identify specific behaviors, knowledge, and skill areas for focus and evaluation for the development of the general Account Manager audience.
• Present logical and well-organized arguments, data, and concrete business examples.
• Clearly explain relevant facts, effectively distinguish product offerings from competitors, offer product configuration/pricing/program assistance, and present a well-prepared, compelling case to the customer to purchase Digital Signage/Visual solutions.
• Attain quarterly and annual sales quotas
• Conduct high-level conversations and training presentations.
• Consistently build and deliver on account and opportunity pipeline.
• Drive sales and profitability for the BlueStar-specific product lines.
• Follow up on and qualify leads.
• Generate new business opportunities to grow the pipeline.
• Identify key decision-makers and manage the sales process.
• Increase rapid acceptance of the Product line through Developing a thorough understanding of the portfolio, defining and articulating a strategy and solution by customer or vertical, and partnering with other teams to align horizontal solutions with key accounts.

Education and/or Experience Qualifications

• Bachelor's degree in computer science, Management Information Systems, Information Technology, Engineering, Mathematics, or a related field.
• At least 3 years of related work experience in a technical solutions-focused role, including experience in presales engineering and/or sales in a Systems Integrator, OEM, or similar environment.

Required Qualifications

• 2 years of experience in pre-sales within PPM and/or a sales environment.
• 2 years of experience with Video/AV/Digital Signage, OEM, or VAR-based partner management.
• Preferred Qualifications
• Relevant certifications in Digital Signage