Student Services Specialist Sr
Maricopa Community College district | |
long term disability, tuition reimbursement | |
United States, Arizona, Phoenix | |
May 02, 2024 | |
Student Services Specialist Sr Job ID: 319983 Location: Phoenix College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $19.86 - $25.82/hourly, DOE Grade 111 Work Schedule Monday - Friday, 9am - 6pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa
Campus Statement https://www.google.com/url?q=https://www.phoenixcollege.edu/&source=gmail&ust=1704988262536000&usg=AOvVaw02MUAyZ8mlE4eENMU0gKFS" href="https://apptrkr.com/get_redirect.php?id=5223679&targetURL=https://www.phoenixcollege.edu/" style="color: rgb(17, 85, 204); text-decoration-line: none;" target="_blank">Phoenix College (PC) welcomed its first students as one of the first institutions of higher education in Maricopa County on September 13, 1920. PC's founders envisioned the College as a place of inclusion as a non-segregated institution. In 1962, the https://www.google.com/url?q=https://www.maricopa.edu/&source=gmail&ust=1704988262536000&usg=AOvVaw0_nkhylfc0dBdOC1m3UCJN" href="https://apptrkr.com/get_redirect.php?id=5223679&targetURL=https://www.maricopa.edu/" style="color: rgb(17, 85, 204); text-decoration-line: none;" target="_blank">Maricopa County Community College District (MCCCD) was established, with PC as the flagship institution. MCCCD is now one of the largest community college districts in the nation. PC serves an ethnically diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students. PC proudly champions the values of equity, integrity, and community. The majority of PC students are part-time, first-generation students seeking career and technical education or university transfer. PC is nationally recognized as a https://www.google.com/url?q=https://www.phoenixcollege.edu/excelencia&source=gmail&ust=1704988262536000&usg=AOvVaw172ZR_l6LPi54yFQaLnRRR" href="https://apptrkr.com/get_redirect.php?id=5223679&targetURL=https://www.phoenixcollege.edu/excelencia" style="color: rgb(17, 85, 204); text-decoration-line: none;" target="_blank">Seal of Excelencia Certified institution for intentionally serving Latino students and demonstrating positive student outcomes. With more than https://www.google.com/url?q=http://pcc012bagrkncrd.devcloud.acquia-sites.com/academics/programs&source=gmail&ust=1704988262536000&usg=AOvVaw0sN5rT7q7aKxa_yiiWMRbb" href="https://apptrkr.com/get_redirect.php?id=5223679&targetURL=http://pcc012bagrkncrd.devcloud.acquia-sites.com/academics/programs" style="color: rgb(17, 85, 204); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-line: none;" target="_blank">150 degree and certificate programs, Phoenix College embraces a https://www.google.com/url?q=https://www.phoenixcollege.edu/learning-college&source=gmail&ust=1704988262536000&usg=AOvVaw3erROQy0QSPUhv6XcKGzUk" href="https://apptrkr.com/get_redirect.php?id=5223679&targetURL=https://www.phoenixcollege.edu/learning-college" style="color: rgb(17, 85, 204); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-line: none;" target="_blank">learning-centered approach to ensure quality teaching and learning. We strive to prepare students to meet their unique goals - university transfer, career training and advancement, and lifelong learning. Join our top-tier faculty and staff as we innovate and lead in higher education. Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options:
Job Summary Phoenix College (PC) is seeking a Student Services Specialist Senior to join our team in the Testing and Assessment Department. This position is responsible for coordinating daily activities, managing office workflow, assisting in the development and implementation of testing processes to maintain compliance and enhance customer service. Additionally, this role provides training and support to staff members, serves as a liaison for program stakeholders, and is responsible for handling moderately complex issues requiring strong problem-solving skills and attention to detail. Essential Functions 40% - Collaborate closely with the Supervisor to plan and implement assessment processes and practices; Assist in developing training materials to ensure seamless test administration, aligning with campus policies, and federal and state regulations; Assess the efficiency of training methods and offer recommendations for continuous improvement; Provide training, guidance, and support to staff members; Manage staffing schedules to maximize coverage during peak testing periods; Supervise part-time employees 35% - Oversee the execution of EdReady, Accuplacer, CELSA, HESI, Instructor, GED, and other exams as determined by departmental demands; Maintain meticulous records and utilize various testing tools and applications for scheduling and tracking testing activities; Ensure the integrity and accuracy of all activities in Testing Services. Promptly address any issues or discrepancies that arise. Provide technical assistance and troubleshoot problems as needed. Collaborate with both internal and external partners to ensure efficient delivery of support services 15% - Compile and prepare data for the Supervisor as needed. Engage in campus initiatives and offer off-campus testing assistance when required 10% - Perform other duties as assigned Minimum Qualifications Associate's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs OR High School Diploma/GED and four (4) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs Desired Qualifications
Special Working Conditions Occasional evening and weekend hours may be required May be required to sit for prolonged periods of working on a computer monitor May be required to lift or carry up to 25lbs May be required to work at multiple sites or locations How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before May 12, 2024 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=319983&PostingSeq=1 jeid-06e09d89eea78f42b1b59375adf204ff |