IT Senior Network Analyst

POSITION SUMMARY

Senior Network Analyst will perform professional duties related to analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Perform any of the following functions: monitor and administer servers and related platforms, maintain, configure, and monitor network and/or telecommunications infrastructures and related system components. Consult with departmental customers to identify and analyze business functions that are improved by the implementation of new hardware and/or software solutions. Translate business requirements into system deployments. Perform professional-level systems maintenance, customer support duties, and program with object-oriented languages. May serve as a project manager over routine systems-related projects, small to medium in size, and require limited staff and resources and perform other related duties as assigned.

DUTIES AND RESPONSIBILITIES

1. Analyzes, plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems.
2. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements; interacts with clients to analyze system requirements; recommends technology solutions to improve operations.
3. Prepares technical documentations, procedural plans, reports, correspondence and other documents.
4. Serves as main client interface on assigned technology projects which are small to medium in size, and require limited staff and resources; reviews recommendations with clients and receives approval to proceed; coordinates project activities with vendors and internal technology staff; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of project related issues; monitors project budget and scope to ensure they remain within agreed upon parameters; reviews final outcomes with clients to obtain sign off that all work has been conducted in accordance with client requirements.
5. Provides after hours technology support as assigned.
6. Participates on committees and task forces; attends meetings, conferences and training sessions.
7. Perform other job related duties as required or assigned.

1. Requires a Bachelor's Degree in Computer Science, Information Systems, or related field, and two (2) years of increasingly responsible work experience in functional areas of general operations, services, concepts, terms, and activities common to a comprehensive, state-of-the-art information systems; principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems, data processing techniques to include the types of hardware and software currently used to process data with different levels of complexity; or information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Any equivalent combination related to education and/or experience totaling six (6) years may be considered for the above requirements.

ADDITIONAL REQUIREMENTS

1. Employee must successfully complete the post-offer employment medical examination and background investigation.
2. Employee must comply with the safety guidelines of the County.
3. Employee must complete required FEMA training(s) as assigned to position.
4. Employee must have a valid New Mexico driver's license by employment date and maintain a valid NM drivers' license while employed in this position.

WORKING CONDITIONS

1. Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.
2. Work environments may include noise, dust and/or unpleasant odors, and may occasionally require work in confined spaces.
3. Occasional evening, holiday and/or weekend work may be required.

COUNTY OF BERNALILLO IS AN EQUAL OPPORTUNITY EMPLOYER