Staff Assistant-Administrative Support

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Join an amazing global healthcare organization!

Excellent benefits package, including generous paid time off and tuition reimbursement.

Location: 3910 Keswick Road, Baltimore, MD 21211

Hybrid- must train on site for first 4-6 weeks, and once trained, 4 days work from home and on site every Thursday.

Shift:

Full-time, (40 hours)

Day Shift 8:00 a.m. - 5:00 p.m.

No weekends!

Position Summary:

Will support call center staff and handle incoming calls from patients. Must be comfortable with scheduling appointments for multiple specialties, doing data entry into Epic, Word and Excel, and have excellent customer service skills.

Assists in performance of routine administrative duties which includes maintaining project data, preparing various payroll and personnel forms and answering questions regarding department policies and procedures. Responsible for coordinating a variety of department projects, activities and schedules.

Education:

Two years of college, business school, or equivalent experience required.

Work Experience:

Minimum three years related work experience.

Knowledge, Skills and Abilities:

• General business knowledge of budgets, office management, and data processing
• Knowledge of Business and/or medical terminology.
• Requires a comprehensive understanding of department and Hospital policies and procedures, budget verification and analysis, personal computers (i.e. spreadsheets and database management), and general secretarial, office and administrative procedures.
• Requires analytical ability to gather data, analyze budget reports, generate monthly reports, and interpret department policies and procedures.
• Demonstrated ability to identify, analyze and solve problems.
• Requires keyboard skills at the equivalent of 30 WPM.

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons and religious beliefs. Requests for medical exceptions must be submitted at your occupational health screening. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities.

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.