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Desktop Support Technician

Sunrise Systems
United States, Connecticut, Groton
May 06, 2024
Job Title: Desktop Support Technician Job ID: 24-01809 Contract duration: 10 months. Job Location: Groton/New London, CT 06340 Position Type: Hourly contract (W2 only) Note: This 100% onsite position. Job Description: 1-3-year computer support experience with basic hardware and software skills. Experience in installing, diagnosing, maintaining and servicing computer-related products. Experience with desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. Experience with Computer hardware set up, basic hardware and software troubleshooting stills. Provides support for software, hardware and networking support for desktops, laptops and servers. Provides maintenance and support on legacy products. Supports Core, server products. Test and certifies PCs, networks, servers and client approved applications. Provide follow-up on problems or escalation. Maintain a high degree of professionalism in actions, demeanor and dress. Ensures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system. Please find the contact details below - Liza Marcus Recruiter \| Sunrise Systems Contact: 732.272.0315 Email: liza.m@sunrisesys.com URL: www.sunrisesys.com #currentjobs