Sr. Business Services, Analyst- Accounts Receivable

Serve as a single point of contact for Receivables (end to end) with our most complex account portfolios. Manage, review, analyze and report out on assigned National Portfolio across all Coca-Cola Bottlers. Create and manage the credit process to minimize risk at the transactional, customer, bottler, distributor or partner levels. Manage and develop financing relationships with customers, bottlers, and suppliers to ensure that their needs and expectations are met. Collaborate with peers, Cash, OTC, EDI and cross functional teams at CBS to ensure national customer/distributor/bottler issues are addressed & resolved timely. Achieve and maintain team and individual goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage through urgent requests/customer demands successfully.

• Collaborate and build strong relationships with Customers, Distributors and/or Bottling Companies to ensure timely billing, collection and payment of receivables (e.g. deductions, overpays, residuals, etc).
• Participate in additional CIS or CBS projects, as assigned
• Assist A/R analysts with Portfolio research and remittance issues affecting payments
• Execute & manage daily CIS Teradata application - Invoice Suspense Items
• Execute daily/weekly reports in Micro-Strategy & SAP to manage outstanding receivables for assigned customer portfolio
• Develop and maintain favorable business relationships with other CBS departments, Bottler personnel and Distributor/Customer Account Executives
• Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan or present issues requiring escalation to NOSR, Value/Airline AE's & CIS management teams.
• Facilitate & manage monthly Bottler/Customer/Distributor statements to ensure accurate reconciliation between CIS's SAP system/Micro-Strategy
• Collaborate with all cross functional teams at CIS to compile outstanding issues/balances and present to the assigned CIS Customers/Bottlers/Distributors for appropriate resolution or escalation
• Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, delivery issues), presented/outlined by each bottler.
• Analyze Customer/Distributor and/or Bottler receivables to identify areas for improvement to existing CIS processes and/or systems. Note trends; seek root cause resolution and act accordingly
• Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process

• Strong Analytical skills
• Advanced Excel skills
• Strong oral and written communication skills
• PowerBI skills (reporting, building dashboards)
• Experience with key Coca-Cola support systems including SAP, Postgres, Micro-strategy and Matrix reporting
• Proficiency in Microsoft Suite including Intermediate Excel(pivot tables, filters, equations, Vlookup)

• Bachelor's degree in Accounting, Finance or Business or equivalent combination of experience and education within the Coca-Cola system (2-5 years)
• Minimum 2 years of experience in credit/collections, analytical or finance industry

• 2 years Consumer product industry experience (bottling preferred)
• 2 years National customer or Sales facing experience

Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.

Coca-Cola Bottlers' Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.