Aging Care Manager 2 - General

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

GENERAL PURPOSE
The Aging Care Manager 2 position is responsible for the development of care plans for older adult clients in a county area agency on aging program through an evaluation of the clients' social contacts and supports, their activities of daily living, status of their cognitive functioning, their physical health and their economic and other resources.

SUPERVISION RECEIVED
This position reports directly to the Aging Care Management Supervisor.

SUPERVISION EXERCISED
This position does not exercise supervision over any positions.

ESSENTIAL DUTIES OF THE POSITION
Functions as consumer's advocate.

Performs intake assessments and writes Care Plan based on assessed consumer needs and performs reassessments as per State regulations.

Provides care managements service to consumers and caregivers.

Documents income and calculates reimbursement percentages for households participating in the Caregiver Support Program.

Review completed vouchers sent to AAA for allowability of services/items purchased by Caregiver.

Reviews consumer reimbursements submissions for OPTIONS.

Authorizes in-home services provided by Agency's subcontractors.

Contacts consumer and/or providers to determine that service delivery has begun or is scheduled to begin as planned. As requested, checks provider invoices to ensure proper service delivery.

Maintains liaison with area hospitals, nursing homes, and agencies to expedite information, paper and consumer flow.

Serves as a resource for other agencies/community organizations concerned with the human services needs of the community as appropriate.

As requested, undertakes necessary training and serves as backup Older Adults Protective Services worker for on call purposes.

Works with consumers to locate housing if necessary.

Works with discharge planners in skilled nursing facilities.

Makes referrals to other agencies offering services needed by consumers.

Makes appropriate and timely entries in consumer's case record.

Serves as a resource person to other agencies or community organizations concerned with the human service needs of the community as appropriate.

Participates in unit meetings, supervisory conferences and training/in-service programs as scheduled/provided.

Completes Person Centered Counseling (PCC) Assessments.

Acts in a professional manner and maintains confidentiality at all times.

Attends relevant training/in-service programs.

Has basic computer knowledge.

Identifies/documents gaps and/or duplications in existing service delivery system and reports such data to the Administrator.

Participates in ongoing evaluations of Agency conducted by administrative staff.

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

All social service staff must be able to drive or able to provide own transportation in order to carry out assigned responsibilities and must carry appropriate insurance.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE - Six months as an Aging Care Manager 1 or a County Caseworker 1; OR

Successful completion of the County Social Casework Intern program; OR

Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; OR

An equivalent combination of experience and training.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator's license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of casework principles and methods.

Knowledge of current social, economic and health problems, and community resources as related to older adults.

Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional and/or health problems.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of basic principles and practices of supervision.

Skill in the development of plans to address the needs of vulnerable older adults.

Ability to work effectively with older adults and to aid them to grow in the constructive use of their potential in adjusting to their specific problems.

Ability to evaluate work of subordinates and to provide technical assistance and guidance.

Ability to orient and instruct subordinates on procedures, techniques, laws and regulations.

Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies and institutions, and the general public.

Ability to clearly express ideas orally and in writing.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

The noise level in the work environment is moderately quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICES
PAY GRADE: PS-35
UNION STATUS: PSSU

Updated January 2024