THRIVE Behavioral Health Coordinator

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Department

Job Summary

Under general professional supervision, performs behavioral health case coordination services including planning, organizing, and treatment referral/disposition. Delivers services in accordance with the approved plan of treatment and plan of care. Assists behavioral healthcare providers in understanding significant social and emotional factors related to the patient's behavioral health issues.

The THRIVE Peer Recovery and Crisis Team works to improve treatment engagement among high-risk patient populations with behavioral health conditions, with a focus on those who are experiencing homelessness and/or exiting corrections. The Team provides linkages to care, warm hand-offs during acute care episodes and/or correctional care releases, accepts referrals from outreach teams, offers crisis intervention and assessment, and follows patients for eight weeks to support treatment entry.

Essential Functions:

• Identifies client's behavioral health needs, plans for implementation and/or coordinates care plans through resource acquisition, monitoring, advocacy, collaboration, and evaluation. (20%)
• Coordinates follow-up treatment referrals to various levels of care including outpatient therapy and psychiatry, intensive outpatient programing, long term care and other services as indicated. (10%)
• Evaluates emotional components, impact of health issues and assists client to identify disruptive factors to establish treatment goals. Adheres to and complies with rules and regulations of the City, Agency, Department and Service. Practices in accordance with ethical principles established in NASW code of ethics and by Denver Health. (10%)
• Assists clients to maximize adjustment to behavioral health diagnosis/illness/disability/trauma by addressing biopsychosocial issues and enhancing problem solving and coping skills. (10%)
• Documented activity reflects patient involvement in goal setting with written information consent documented. Completes documentation of care coordination activities and interventions per established standards and guidelines. Prepares and submits data and information to behavioral health supervisor in a timely manner. (10%)
• Develops knowledge base of risk factors for psychosocial functioning, wellness and health promotion and provides basic education to patient. (10%)
• Utilizes methods, techniques and approaches to the delivery of care that are consistent with the patient population and in conformance with the specific care plan developed for each patient. (10%)
• Assists client in achieving treatment goals while applying basic knowledge of individual, group and family dynamics and treatment methods. (10%)
• Monitors and evaluates effectiveness of services to consumers and modifies interventions plan as indicated. (10%)

Education:

• Bachelor's Degree Psychology, Social Work, Human Services or other closely related health field Required

Work Experience:

• 1+ years experience required
• 1 year of administrative support experience in a healthcare setting preferred
• Experience with Electronic Health Records/Electronic Medical records preferred
• Experience working in Mental Health or Substance Use referred

Knowledge, Skills and Abilities:

• Knowledge of emotional and social factors that affect patient's health.
• Excellent interpersonal skills.
• Skilled in identifying problems/opportunities to improve care.
• Ability to utilize resources, such as family and community agencies to assist the patient to improve life in the community.
• Ability to help the patient and family to understand, accept and follow healthcare recommendations.
• Ability to collect key information from the patient, family and the community as part of the care coordination assessment.
• Ability to communicate to the appropriate staff information about the patient's care plan.
• Ability to manage time sufficiently to achieve established goals.
• Proficiency with software applications such as Microsoft Word, Excel, and Outlook.
• Proficiency in operating Electronic Medical Records, including EPIC.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: