Evaluator (Part-Time)

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Accurately and consistently score students' submissions. Provide robust feedback to students on each scoring event.

Essential Functions and Responsibilities:

• The Evaluator is a member of WGU's faculty. The Evaluator is a subject-matter expert and professional individual contributor with level knowledge within associated specialization/discipline.
• Evaluators apply their own subject matter expertise and experience utilizing a rubric created by program and assessment development faculty and applied consistent with WGU, Evaluation Department and team policies and procedures. The Evaluator crafts personalized, robust feedback to support accurate scoring of student responses and in furtherance of student progress.
• Work plans and schedules for Evaluators are broadly defined and require the Evaluator to develop specific work plans and schedules to provide accurate and fair evaluations, with helpful (robust & personalized) feedback. Evaluators cooperate within and between teams to meet the department's commitment to students for a quick evaluation as defined by university leadership.
• An Evaluator may be asked to contribute to the development of functional and organizational content, practices, and objectives to achieve goals in creative and effective ways. Such contributions may involve working with other functions within the Evaluation Department and/or with other departments.
• High performing, experienced Evaluator's coach/mentor team members and assist colleagues.
• The Evaluator's work is situational and complex, requiring analysis and evaluation of student responses to assessment task prompts to achieve a secure, valid, and reliable determination of competencies for degree programs.
• The Evaluator applies university, department and team policies and procedures in scoring work and crafting helpful, robust, and personalized feedback to support students in developing competency and progressing with their degree program.
• On occasion, an experienced Evaluator may be called upon to create and implement methods to improve student success and evaluation processes.
• The Evaluators work is critical to each student's experience and success at WGU.
• The Evaluator works individually and collectively, as part of a content-specific team, to meet individual, team, and department objectives to be accurate, fair, helpful and quick in an environment that is a great place to work.
• The Evaluator works effectively and reports worktime accurately, to be good stewards of the student's tuition dollars.
• The Evaluator may be called on to resolve student concerns or address student inquires.
• With general direction from a manager and course lead, Evaluators are self-managed, taking initiative and acting independently in completing performance assessment evaluations consistent with standard practices and policies and our commitment to students (i.e., accurate, fair, helpful & quick).
• When faced with an unexpected student response, Evaluators are encouraged and expected to collaborate with other evaluators, course leads, and supervisors/managers as needed to make a fair determination of competency.
• To be successful, Evaluators must be well connected and coordinated within their team, project teams and any applicable cross-functional groups.
• An experienced Evaluator may be asked to propose or collaborate on new methods and procedures on new or special assignments.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Subject matter expertise and appropriate advanced degree(s)/credential(s) relevant to evaluation content area.
• Work experience relevant to evaluation content area, strongly preferred.
• Strong understanding, acceptance, and adherence to the tenets of competency-based education and the split faculty model.
• Advanced strength in written and oral communication.
• Demonstrated ability to discern evidence of competency within student submissions, including unexpected forms of response.
• Demonstrated ability to use technology, adapt quickly to new processes and manage complex cognitive loads.
• Demonstrated ability to collaborate with colleagues to ensure validity and reliability of evaluation across multiple raters, including deferring to the guidance of the team, course lead or supervisor/manager.
• Demonstrated ability to properly identify and refer student submissions for escalated care including but not limited to professional communication (i.e., articulation), originality, excellence awards, support in opening student submissions, content assistance, technology support.

Competencies:

Organizational or Student Impact:

• Accountable for decisions that impact individual students.
• Creates or facilitates learning experiences that support students' attainment of knowledge and skills.
• With specific guidance from senior faculty and program leaders, acts independently in executing teaching practice.

Problem Solving & Decision Making:

• Works on diverse matters of limited complexity.
• This position receives general direction from their immediate supervisor or manager.
• Able to effectively utilize resources to address student concerns and inquiries.
• Supports student needs to help them achieve course or program outcomes at the individual student level.
• Individual follows university and department established policies and best practices.

Communication & Influence:

• Communicates with students as appropriate to support student questions and needs.
• This role communicates with fellow faculty members as appropriate within and outside of the department.
• Expected to provide feedback regarding discipline and practice leadership.

Leadership & Talent Management:

• Considered a contributing and collegial team member.
• Individual adheres to learning and operational quality guidance and instructions.
• Supports initiatives within the area of specialty.
• Displays a positive attitude toward change and supports change management practices.

Job Qualifications:

Minimum Qualifications:

• Master's Degree in Healthcare Administration or related field a MUST.
• 3+ years of Healthcare Administration/Leadership experience.
• This role will serve as a demonstrated subject matter expert in job-relevant content or practice area.

Preferred Qualifications:

• Strong experience with distance education and distance learning students is preferred.
• Terminal degree.
• CPHQ Certification or similar preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

#LI-ZF1

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.