Software Engineer ll - Salesforce

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Essential Functions and Responsibilities:

• Develop web applications and web services using Salesforce, Apex, SOQL, Visualforce or similar experience using other web development technologies such as Java, SOAP, REST, and XML
• Manage multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early project stages to avoid cost/time expenses.
• Deliver high quality projects on time, through ability to design architecture, write high quality code, and execute effective unit tests.
• Optimize performance tuning for high utilization 24x7 access.
• Integrate third party products with existing infrastructure.
• Excellent verbal and written communication skills and the ability to work equally well in self-managed and team-based Agile projects.
• Work with internal customers to gather business processes and project requirements.
• Researches, designs, and develops computer software systems, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Analyzes software requirements to determine feasibility of design within time and cost constraints.
• Formulates and designs software system, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Develops and directs software system testing procedures, programming, and documentation.
• Ensures work area is clean, secure, and well maintained.
• Performs miscellaneous projects as assigned.
• Updates technical skills as required.

Knowledge, Skill and Abilities:

• Project designs and plans are creative, employ useful technologies, meet deadlines, and fulfill goals and requirements.
• Project estimates are well-researched and accurate.
• Project testing procedures are effective and timely. Results are well-analyzed, and problems are corrected.
• Required reports and documentation are complete and current.
• Good communication and working relationships exist with clients and co-workers. Concerns are promptly addressed, and any problems effectively resolved.
• Management is appropriately informed of area activities and of any significant problems.
• Company policies and procedures are closely followed.
• Experience with Web Services development: REST/SOA/XML/HTML.
• Good understanding of issue troubleshooting and performance tuning.
• Commitment to quality through the ability to translate complex technical requirements into functional software using best practices to write high quality code.
• Excellent verbal and written communication skills.
• Working equally well in self-managed and team-based Agile projects and the ability to provide technical guidance and leadership to other team members.
• Encouraged to assist less experienced peers.

Competencies:

Organizational or Student Impact:

• Works on assignments of medium to complex level.
• Structure project plans and manages cost-effective execution of tasks.
• Limit errors to prevent impact to client operations, costs, or schedules.
• This individual will follow established processes and protocols.

Problem Solving & Decision Making:

• Individual meets department and personal goals with some direction/ supervision.
• An important player on large technical projects and programs.
• Uses discretion to help design and implement solutions to somewhat complex problems.

Communication & Influence:

• Communicates with contacts both within and outside of function on matters that require explanation, interpretation, and advising; typically has responsibility communicating to parties outside of the organization.
• Works to influence parties within the function at an operational level regarding policies, practices, and procedures.

Leadership & Talent Management:

• May be responsible for providing guidance, coaching, and training to other employees within the technical area.
• May manage technical projects at this level, requiring responsibility for the delegation of work and reviewing others' work products.

Job Qualifications:

Minimum Qualifications:

• Bachelor of Science Degree in Computer Science, Information Technology, or related field or equivalent experience.
• 3 years' experience and a proven track record in developing web-based applications and web services using Java, REST, XML, and other web technologies.
• 2 years' experience with software, Salesforce, Apex, SOQL, Visualforce or similar experience using other web development technologies such as Java, SOAP, REST, and XML
• Experience interfacing with databases and integrating third party products with existing infrastructure.

Preferred Qualifications:

• Other Technical Experience That Would be a Plus
• Technical Certification -Salesforce Administrator minimum
• Technical Certification -Platform Developer I minimum
• Marketo
• Capado
• Education Cloud
• Mulesoft or another integration middleware
• HEDA/EDA and Table Driven Trigger Management

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As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.