NetOps Resident Consultant

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NetOps Resident Consultants are Broadcom's most experienced professional services consultants who provide thought leadership and hands-on technical expertise to our most important customers. They are Trusted Advisors that our customers depend on for strategy, product insight, technical architecture, mentoring, and when needed, leading by example for deployment, configuration, and integration of Broadcom solutions.

What You'll Be Doing:

During a typical week, a Resident Consultant might work with senior-level customer leadership to understand their IT challenges and work with architects to design a solution, then work with frontline customer support personnel to identify the root cause of an outage and spend time analyzing the performance of the Broadcom solution and developing configurations to improve performance. Resident Consultants also regularly share their customer's needs with Broadcom product managers and have access to experienced technical support engineers. Residents are continually learning - maintaining ongoing awareness of new Broadcom solution functionality and overall IT domain knowledge and disseminating that knowledge to their customers and teams.

About the job:

• NetOps Resident Consultant position in Agile Operation Division, embedded with Broadcom clients to solve and deliver CA NetOps solutions. This role works closely with the customer, Broadcom business unit, product engineering, presales, and account team to identify, strategize and implement Broadcom software.
• Works on advanced complex technical projects or business issues requiring state of the art technical knowledge or industry. Recognized as the expert on NetOps technologies.
• Provide technical and functional guidance and leadership to customers.
• Responsible for translating the client's business requirements into specific systems, applications or process designs for very large complex technology solutions and integrating architecture.
• 100% onsite from client location at Ft. Huachuca, AZ.

Basic Qualifications:

• Minimum Bachelors and 8+ years of related experience
• At this level a post-graduate degree is typically expected
• Or Master's degree and 6+ years of related experience or PhD and 3+ years of related experience

Work Experience:

• Minimum of 8+ years' experience at an IT professional services or software organization.
• Minimum 6+ years working with Broadcom's NetOps products (all or most of it):
  • CA Spectrum
  • CA Performance Manager
  • CA Networks Flow Analysis
  • CA Virtual Network Assurance

Additional Requirements:

• U.S. Citizenship is required.
• Experience working with Federal Government (Department of Defense, Civilian, Intelligence Community) customers is preferred.
• Superb written and communication skills in English.
• Active DoD Secret clearance required.
• 100% onsite from the client office at Ft. Huachuca, AZ.

Additional Job Description:

Compensation and Benefits

The annual base salary range for this position is $91,200- $152,000

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.