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Advisor IT Client Engineer

Puget Sound Energy
life insurance, paid time off, paid holidays, 401(k), retirement plan
United States, Washington, Bothell
19900 North Creek Parkway (Show on map)
March 28, 2024
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sIT Infrastructureteam is looking for qualified candidates to fill anopenAdvisor IT Client Engineerposition! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description Puget Sound Energy's (PSE) IT Endpoint Engineering team is looking for an expert-level Client Engineer with deep knowledge of modern end user computing solutions and capabilities including virtual and mobile technologies. As an Advisor IT Endpoint Engineer, you will lead the design and implementation of the end user computing experience that unleashes our end users' productivity. You will be empowered to own and deliver client focused technologies that enable our business users to be agile and work from anywhere, anytime and on any device. The services the team is leading / supporting are growing so it's a great time to come aboard and help move the team, the organization and the company forward with thought leadership, operational awareness and customer perspective in the client technology domain. Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations. Job Responsibilities * Research and lead the design of modern end user computing solutions * Define and promote end user technology standards for hardware, OS, core applications, and peripherals * Evaluate, establish, integrate and maintain end user technology applications used to manage desktops, laptops, virtual desktops, virtual applications and mobile devices * Lead complex troubleshooting efforts and root cause analysis * Proactively automate, streamline and simplify engineering processes and routine tasks * Oversee the updating and creation of system documentation for engineering, operations, and support teams * Lead and plan multiple cross company projects and initiatives that impact the end user computing solutions and experiences * Operate under minimal direction and sometimes leads others * Lead transition of operational tasks to managed service provider and act as an ongoing resource * Provide guidance to other members of the team * Provide expert technical advice to peers and leadership * Participate in the on-call rotation Minimum Qualifications Bachelor's degree and 8 years of experience in related field, or combination of specialized training or experience and eight years of directly relevant experience. Expert experience working with IT LAN/WAN network applications/procedures and processes. Expert knowledge of network protocols (e.g., TCP/IP), and GUI interfaces. Expert knowledge of Windows OS commands, software upgrades, and with network routing and bridging protocols. Proficient in the understanding and troubleshooting of the Windows family of operating systems to include five (5) of the following nine (9) core competencies: AD, DHCP, FTP, Powershell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity. Expert knowledge of performance monitors and debugger tools. Expert experience with participating in projects in a cross-functional environment. Expert experience supporting Windows operating systems deploying enterprise-wide applications. Must possess excellent organizational skills and demonstrate attention to detail. Self-driven, able to juggle many tasks under tight deadlines, and be comfortable bringing ideas to the table. Strong documentation, teamwork and communication skills. Desired Qualifications Bachelor's degree in Business Administration, Computer Science, or Information Technology. Some experience in any of the following: BES SAP Cloud Computing SQL Clustering services Unix Enterprise Vault Server Hardware Exchange 2010 Visio IIS VMware ITIL Load Balancing Microsoft Certified Systems Engineer (MCSE) Lync Microsoft Certified Technology Specialist (all) NERC Security Standards Oracle Remedy Additional Information At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package. The pay range for this position is$110,400.00-$194,200.00, and this position is eligible for annual goals based incentive bonuses. PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.Detailed benefit overviews can be found on our Career page - . Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.