Administrative Services Technician 2

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at schristman@norcopa.gov or 610-829-6382.

Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

GENERAL PURPOSE
The Administrative Services Technician 2 performs a variety of entry level clerical and related support tasks. The individual in this role performs functions such as those of a receptionist, file clerk, switchboard operator, typist, and similar kinds of work. Work may include the performance of higher level duties as either a developmental assignment, or when filling in for other positions. This class is differentiated from related classes by the routine, usually repetitive, and task-oriented nature of the work assigned.

SUPERVISION RECEIVED
This position reports directly to a higher level clerical, technical, professional or administrative position.

SUPERVISION EXERCISED
This position is not responsible for the supervision of other employees.

ESSENTIAL DUTIES OF THE POSITION
Answers telephone and receives visitors to office; answers questions about services; tells visitors or callers who can provide the specific service desired; gives directions for such locations; gives telephone numbers, addresses and similar information about public offices; informs office personnel of visitors and/or callers waiting for them; takes messages.

Asks basic questions of individuals seeking service; records such information for others' use; may use keyboard to enter and/or secure information from automated database; assists individuals in completing applications or other forms; types letters, memoranda, and other narrative material from rough draft or taped dictation; types information onto forms; proofs own and others' typing.

Opens, sorts and distributes incoming mail; sorts files, records and similar material; labels such records; files materials in alphabetic, chronological, numerical or other established file systems; retrieves requested materials from files; signs, date-stamps or otherwise identifies and/or controls records; Operates computerized mail machine/scales and duplication/binding machines. Prepares usage reports monthly.

Operates switchboard; answers calls and connects to individual and/or number requested; keeps current records of telephone numbers; provides telephone numbers for other government offices, long distance numbers, and others available from a variety of sources; answers general questions about County services and government organization; assist employees in placing calls; may record toll calls and reconcile with telephone bills; pages individuals for telephone calls or to give messages.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE - High school or general equivalency diploma required; AND

Ability to read, write, and communicate in Spanish and English preferred.

KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of clerical methods and techniques pertaining to filing, receptionist and similar office procedures.

Basic knowledge of English usage, grammar, spelling and punctuation as used in routine clerical assignments.

Ability to learn specific clerical processing requirements governing work operations in the assigned office or organization.

Ability to operate typewriter or computer keyboards, copiers, switchboard or other office equipment, if required by work assignment.

Ability to maintain established filing and other recordkeeping systems.
Ability to establish and maintain effective working relationships with associates, individuals in other offices and the public.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT
Phone; personal computer including word processing software; copy machine; fax machine; calculator.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, oral interview and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)

DESIGNATION: CAREER SERVICE

PAY GRADE: RU-13

UNION STATUS: AFSCME RESIDUAL UNIT