Elections Technician

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at schristman@norcopa.gov or 610-829-6382.

Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

GENERAL PURPOSE
The Elections Technician is responsible for supporting the operations and functions of County elections. This individual in this position administers processes and procedures for election programs including data entry for voter registrations. Provides customer service by telephone, email, and in-person. Supports the daily administration of the office.

SUPERVISION RECEIVED
This position reports directly to the Elections Registrar and/or the Deputy Elections Registrar.

SUPERVISION EXERCISED
This position is not responsible for the supervision of other employees.

ESSENTIAL DUTIES OF THE POSITION
Ability to work overtime when necessary, including an occasional Saturday. Ability to work sixteen (16) hours or longer per day during the period of Election Day for primary, general, and special election cycles.

Answers telephones and receives visitors to office. Provides exceptional customer service by effectively communicating with visitors by telephone, email, or in person. Adequately resolve visitors' issues, or directs visitors to appropriate staff able to provide assistance.

Locates voter addresses, polling places, and other relevant data pertaining to registered voters.

Receives and processes cash and checks. Charges appropriate fees as per the Northampton County Elections Division Fee Schedule. Provides receipt for paid fees.

Explains petition/nomination paper process to candidates running for office.

Maintains and updates voter records through the comprehensive SURE system.

Completes data processing of voter information through a variety of media including hard copy transaction and state supplied updates reflective of the Motor Voter laws forwarded by the Department of Transportation and the Department of Health. Processes PENNDOT voter application batches (initial or change). Processes Department of Health (DOH), cancellation applications, county-to-county transfers (XROC, DOTOC), in-county transfers, and address changes (DOTNC, DOTIC). Completes required steps for adding or alternating a voter's record. Maintains knowledge of the pertinent responses and follows up with additional data processing to record responses both electronically and as hard copy attachments.

Generates and prints voter ID cards, individually or by batch.

Reviews and records regular absentee/mail-in ballot applications, military, civilian overseas, emergency applications, and walk-in absentee/mail-ins. Generates labels and mails absentee/mail-in ballots after receiving applications and recording electronically.

Organizes and packs election supplies to insure proper election procedures are maintained at the polling places.

Records votes from absentee/mail-in ballots using scanning/barcode reading devices.

Maintains poll worker database for all election cycles.

Proofreads various types of balloting material as well as newspaper advertisements.

Investigates and complies with the Help Americans Vote Act.

Establishes and maintains files on alphabetic, chronological, numerical, or other basis. Retrieves requested materials from files. Signs, date-stamps, or otherwise identifies and/or controls files. Files election materials and applications as well as purges/archives, as directed.

Composes correspondence using Microsoft Office and Outlook, or any other necessary applications. Generates individual letters to voters as well as mass mailings.

Retrieves and processes all mailed correspondence received in the department. Sorts and distributes to appropriate parties.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE - Completion of a high school, or general equivalency, diploma; AND

At least two (2) years of clerical experience in an administrative, professional, or governmental setting; AND

Prior experience with the electoral process is preferred.

Individuals in this role are not permitted to engage in partisan political activities.

KNOWLEDGE, SKILLS, AND ABILITIES
Thorough knowledge of clerical practices and procedures commonly employed in administrative/governmental offices.

Thorough knowledge of English usage, grammar, spelling, and punctuation as used in clerical assignments in administrative/governmental offices.

Thorough knowledge of voting machine functions and vote tabulation is necessary to stave off count deficiencies.

Skill in gathering information from, and explaining procedural and/or processing requirements to, voters, candidates, visitors, callers, clients, members of the public, and representatives from other offices, both within and outside of the County.

Skill in organizing workload, establishing priorities, and completing clerical processing requirements.

Ability to use spreadsheet, database, graphics, and/or similar computer programs, when required by work assignment.

Ability to establish and/or maintain filing and other recordkeeping systems.

Ability to operate personal computer, copiers, and other office equipment if required by work assignment.

Ability to establish and maintain productive and effective working relationships with associates, callers, visitors, clients, representatives of other offices, and the public.

Ability to interface with technical personnel regarding software and hardware difficulties.

TOOLS AND EQUIPMENT
Phone, personal computer, including Microsoft Office applications and specialized elections software, copy machine, fax machine, calculator, letter folder, pressure sealer/folder, and large paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit and talk or hear.

The employee must occasionally lift and/or move up to fifty (50) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: RU-16
UNION STATUS: AFSCME RESIDUAL UNIT

Updated May 2023