Office Assistant - Float Pool

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Office Assistant.

In this role, the successful candidate Provides the necessary and appropriate support to ensure effective and efficient patient care throughout the practice site, through greeting, directing, and scheduling of patients and visitors. Serves as a liaison between patient and clinical practice site personnel. Travels to other practice locations as required.

Job Responsibilities:

• Provides the necessary and appropriate support to ensure effective and efficient practice. Greets patients and visitors. Answers and addresses all telephone communication, including: prescription refills, authorization requests, patient questions, patient issues, referrals, scheduling changes and emergency appointments. Maintains schedule to ensure no gaps in scheduling system. Checks in patients, verifies and updates necessary information in the patient's medical record in computer. Responsible for daily confirmation of patient appointments, with appropriate notations indicated in the computer system when assigned. Takes messages accurately with appropriate patient information. Acts as a liaison within the practice.
• Performs other duties as assigned.
• Complies with all HIPPA guidelines, policies and procedures.
• Communicates clearly and effectively with patients, physicians and other staff members. Handles constant interruption. Understands patient needs and maintains patient confidentiality.
• Attends staff meetings as required by Practice Manager. Interpret, adapt and apply guidelines and procedures.
• Assists patients and practice needs in a professional and courteous manner. Checks patients out when Point of Service (POS) billing is not available. Contacts insurance carriers to obtain referrals and prior authorizations. Assists and obtains referrals to specialty practices when required. Screens visitors and responds to routine requests for information.
• Responsible for maintenance of patient medical record system. Files charts, coordinates lab work, physician's reports, etc. Maintains and updates patient charts. Types correspondences as directed Sorts and delivers mail, medical records and other correspondences. Ensures patient's medical record is available for the physician.

Minimum Qualifications:
To qualify you must have a High School Diploma or GED Required. Current and valid Driver's license Required. Excellent communication (both written and oral), interpersonal, multitasking, and customer service skills Required. Basic math and computer skills Required..

Preferred Licenses: Driver's License

Preferred Qualifications:
Associate's Degree In a related field Preferred. 6 months In a private physician practice Preferred. 1-2 years of Health care experience Preferred. Knowledge of medical terminology Preferred. Knowledge of IDX Preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Long Island is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Hospital-Long Island's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $48,308.00 - $48,308.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here