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Factory Service Technician
Suez Water Technologies & Solutions | |
United States, Colorado, Boulder | |
6060 Spine Road (Show on map) | |
January 10, 2023 | |
SUEZ- Water Technologies & Solutions is now known as Veolia Water Technologies & Solutions. As part of Veolia, we join in its mission of "resourcing the world." With the addition of our industry-leading technologies and expertise, our combined strengths will help to turn the tide for Ecological Transformation. Factory Service Technician Date: Jan 9, 2023 Location: Boulder, CO, US, 80301-3687 Company: SUEZ WTS Analytical Instruments Inc. Category: ES Products Req ID: 7281 The Factory Service Technician is a challenging role that utilizes developed technical troubleshooting skills, analytical skills, mechanical skills, and customer service skills to enact repairs and maintenance services on customer owned equipment as well as company asset equipment. This role will deliver a positive and impeccable customer service experience through timely and transparent customer communications via email and telephone all throughout the factory workorder process; including providing service estimates, obtaining work authorizations, reporting service activities/findings, and collecting payment for services. This role utilizes established quality-controlled procedures to perform all work activities and requires a keen attention to detail and excellent written/verbal communication to process and document workorders and shop orders in Salesforce and SAP databases. Key Responsibilities:
Additional responsibilities include but are not limited to:
The ideal candidate will be a service professional with experience operating, maintaining, repairing, and troubleshooting analytical instrumentation, medical devices, or laboratory equipment in quality-controlled environments. The ideal candidate enjoys working on mechanical systems, electrical systems, and has basic knowledge of chemistry. The ideal candidate will possess basic customer service skills; be an active listener, an empathic responder, practiced in providing professional and articulate verbal & written communications, have a keen attention to detail, and provide accurate and timely responses. The ideal candidate has a positive attitude and thrives working in both a team environment and as an individual contributor. Core Qualifications Required:
Preferred:
Other Useful Skills and Abilities:
Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support. Please click to learn more about our Analytical Instruments business. At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**** VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due. Screen readers cannot read the following searchable map. |