Executive Director, Strategic Accounts & Channel Management - Remote
Job Description Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
Job Purpose:
The Executive Director, Strategic Accounts & Channel Management aims to create long-term sustainability of the healthcare ecosystem at a national and regional level through specific collaboration initiatives and key Novartis US Pharmaceutical product strategies that seek to improve access at scale for patients by identifying and enabling key accounts to treat patients with Radioligand Therapies(RLT) and Diagnostics.
This position will work collaboratively with cross-functional leaders across National/Regional payer contracting teams, Government Accounts, North American Public Affairs, State Government Affairs, Healthcare Systems Engagement, Patient Specialty Services (PSS), Pricing and Channel Strategy, Pipeline and Strategy, Finance, Trade, ERC, Legal. This role will also lead discussions with key leaders within the Integrated Marketing Organization and the Customer Engagement Organization in an effort to achieve Novartis business goals by ensuring access to and expansion of nuclear medicine treatment centers in the US, while collaborating with Field Sales colleagues to maximize pull through and sales volume.
This position will be responsible for leading a team of 38+ Strategic Account Managers affecting ~100 million lives and accounts for ~$1-2B annual revenue. The Executive Director will be responsible for creating regionally-focused business solutions that seek to meet both external customer and NPC business objectives by working cross-functionally with internal executive management and effectively executing channel specific solutions that ultimately lead to customer satisfaction and sales maximization.
Your responsibilities will include, but are not limited to:
* Manages a team of Strategic Account Directors and Managers across the United States; provides clear and concise direction to the team on goals and objectives and provides appropriate level of support to achieve individual and team goals.
* Collaborates with the VP, Market Access Complex Therapies and associated leadership team to set and achieve team goals that are aligned with the organization's strategic objectives and monitors team's success/progress and ensures all objectives are being met or trending toward success on a regular basis.
* Leads the Strategic Account Management team in building account engagement plans, market profiles, downstream activation and organizational communication where applicable.
* Drives strategic market development integrating deeper and broader within the assigned accounts to gather competitive intelligence and customer insights to better lead strategy discussions within the assigned markets.
* Responsible for complete business ownership of integrated Channel Strategy for in-line and pipeline RLT and diagnostic portfolio.
* Identify future trends and develop customer-centric business solutions that capitalize on market opportunities; communicate these solutions to the team and customers to shape the ex-ternal environment.
* Works closely with brand teams and pipeline colleagues to create effective organizational readiness for new product launches in all regions.
* As a company leader, identifies future trends and develops customer-centric business solutions that capitalize on eco-system market opportunities; communicates these solutions to team and customers as appropriate.
This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to 60% travel.
The pay range for this position at commencement of employment is expected to be between $212,000 and $318,000/year; however, while salary ranges are effective from 1/1/22 through 12/31/22, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical lo-cation, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Minimum requirements What you'll bring to the role:
Education: Bachelor's Degree is required; MBA is preferred.
Experience:
* A minimum of 10 years of pharmaceutical/biotech experience, including minimum of 5 years of managed markets/healthcare market access experience
* A minimum of 5 years of leadership experience leading mid-large size field teams
* Experience with integrated channel strategy preferred
* Strong knowledge of and experience with complex US Healthcare system, including established experience with Hospital/IDN, 340B institutions, Community Oncology and Urology offices
* Knowledge of government, state and commercial insurance systems, methodology, and reimbursement policies and processes.
* Experience with creating, developing and overseeing the implementation/execution large market initiatives.
* Strong problem solving, business planning strategy and analytical skills
* Proven management and leadership skills; Strong written and oral communications to shape and articulate a clear strategy/story; Strong senior stakeholder management and strategic project management skills
Why consider Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for Covid-19 or proof of a recent negative test result for Covid-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will con-sider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com. Business Unit MARKET ACCESS Work Location East Hanover, NJ Company/Legal Entity Novartis Pharmaceuticals Functional Area Market Access
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Novartis Group Companies
December 14, 2022