qualifications * Ability to network in the community to ensure open positions are filled efficiently with little impact to the business * Proficient in windows-based software such as excel, word and outlook * Minimum 3 years management experience in a comparable retail environment * Able to safely lift boxes up to 40 pounds * Comfortable climbing ladders * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything * Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty * Supervising Experience: 1 year (Required) * Customer Service: 1 year (Required) |
Responsibilities * The successful individual will leverage their proficiency in retail to... * Development of business driving initiatives that build a repeat business or that attracts a new customer * Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate * Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories * Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales * Responsible for assuming the Store Manager role in manager's absence * Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer * Ensure brand and operating standards are met to support brand consistency * Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained * Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales * Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility * Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants * Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets * Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory * Building Effective Teams: Blends people into teams when needed; creates strong morale |
Tapestry, Inc.
December 07, 2022