AR Accountant - Collections Specialist

About the Role

As the AR Accountant Collections Specialist, you will be responsible for resolving overdue invoices and collecting payments from the businesses responsible for the debt. You will locate those responsible for unpaid bills and set up acceptable terms of repayment to protect the financial assets of the company. This position will be responsible for providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. You will be responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. In this role, you will continually look for opportunities to improve the billing and other accounting processes.

You will also be expected to:

• Responsible for managing company's accounts receivable and collections of overdue invoices
• Interact with sales order processing team on billing issues
• Ensures all transactions are posted at month end and closes subsystems for the month
• The duties of a Collections Specialist include collection calls, emails and correspondence in a fast paced goal oriented accounting department
• Work with other internal teams to address questions from customers regarding credits
• Enlist the efforts of sales and senior management when necessary to accelerate the collections process and must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
• Establish and maintain effective and cooperative working relationships with dealers and sales
• Process and record payments from customers and ensure payments are applied in accordance with customer remittances
• Assist with documentation of accounting procedures and help identify areas of improvement
• Perform such other accounting, financial, or administrative tasks as may be required

About You

• 3+ years of accounting/finance experience
• Bachelor's degree in accounting
• Strong proficiency in Excel financial reporting skills. Netsuite experience is desirable
• Have the ability to produce consistently high-quality work, independently and with minimal errors. You are a quick thinker, can effectively solve problems, and determine priorities under the pressure of deadlines
• Ability to multi-task, adapt to multiple demands and shifting/competing priorities, and deliver high quality work in a fast-paced environment
• Ability to work across the organization to define and improve processes
• Someone who is proactive, thinks ahead and takes action is strongly encouraged

About Us

Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Having created the category over twenty years ago, our building access platform is now the digital foundation for the largest collection of customer facilities in the world, trusted by more than 25 million users occupying over 300M square feet of secured space in 42 countries.

Our dedication to simply better security means providing the best technology and support to property owners, managers, and tenants as they look for more from buildings where they live, work, and play. Our comprehensive product suite includes access control, smart readers, touchless mobile credentials, visitor management, occupancy monitoring, health and safety features, and integrated video surveillance, smart locks, and intercoms. Valued for its simple installation, high-reliability backbone, and rich API partner network, Brivo also has the longest track record of cybersecurity audits and privacy protections in the industry.

Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at

Brivo is an Equal Opportunity/Affirmative Action Employer