Retail Sales Manager - Hourly Part-Time - Starting at $19/Hour

This is a Part-Time Hourly Supervisory Position

Purpose of Position

The Duluth Trading Company Sales Manager ensures each member of the store team delivers the Duluth Brand experience daily. The Sales Manager is a key contributor in achieving KPIs through proper hiring, staff development, merchandise presentation, operational excellence, inventory controls, and loss prevention.

What You'll Love:

• Being a part of an innovation-driven organization that is growing fast, and taking care of business through catalog, web, and retail stores.
• Working on a team that makes retail workwear for customers who are smart, straight-talking folks who do everything from pounding nails to shoeing horses and pitching bales.
• POKING AVERAGE IN THE EYE!

What You'll Do:

• Develop an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Lead team to do the same.
• Personally demonstrate a high level of service and engagement and sets expectations for the team.
• Manage floor coverage to engage the customer and drive Duluth experience.
• Ensure that customer profile information is accurately recorded.
• Respond proactively and provide positive resolutions to customer concerns. Be empowered to make decisions.
• Maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging. Ensure the sales floor is customer ready.
• Effectively set up sales and promotions with proper signing and communication
• Execute and supervise the handling of merchandise receipts and transfers quickly and accurately, including checking in, hanging, steaming, and visual merchandising on the sales floor.
• Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Provide clear and consistent feedback to employees on a regular basis.
• Adhere to all Company guidelines, policies, and programs and set a positive example.
• Understand, execute, and train all cash handling and reporting functions
• Process all register functions and ensure they are followed in the store.
• Ensure store is secured; respond to any alarms as directed.
• Ensure the safety of employees and customers. Communicate concerns to the Store Manager or an Assistant Store Manager.
• Perform other duties as directed.

What We're Looking For:

• High school diploma or equivalent. Associate's or Bachelor's degree with a focus in Business Administration and /or Merchandising preferred.
• Three years of retail experience with a minimum of one year of management experience. Retail Management preferred.
• Able to adapt in a growing and changing environment.
• Able to motivate, lead and influence others.
• Confidence in problem-solving and decision-making.
• Exhibits a high level of integrity and trust.
• Excellent communication skills.
• Collaborates and functions as part of a team.
• Ability to work a flexible shift including nights and weekends.
• Full-time Sales Manager must have full availability.

Environmental Factors:

• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching and bending and twisting - below the waist and above shoulders.
• Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
• Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
• Ability to climb ladders, reach and bend.
• Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
• Able to use common tools such as hammer, screwdriver, and wrench for floor sets.
• Use of a computer up to 60 % of the time throughout the day.

Who We Are:

We are a "no bull" brand that started in 1989 and we provide apparel and other gear for hardworking men and women. Favorites such as our Ballroom Jeans featuring "crouch without the ouch," Buck Naked Underwear, and our Longtail T Shirts that hide "plumber's butt" reflect our attitude.

The heart of Duluth Trading's success is creating one-of-a-kind men's and women's clothing, innovative tools, and ingenious gadgets while being humorous storytellers. The talented people we seek want to be proud of where they work, have a commitment to do things better, and be part of a retail, web, and catalog apparel company that knows where it's going.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job.