Case Manager

Competitive Pay

Tuition/Education Reimbursement

Competitive Benefits & 401k

Values: Integrity, Teamplay, 1% Better Each Day

Zinnia Health is a rapidly growing national healthcare company that offers its employees a positive work environment, competitive compensation, and career development.

SUMMARY

The Case Manager provides group therapy and related documentation services, along with additional ancillary services. The Case Manager is a highly qualified individual with experience regarding the nature of alcoholism and drug addiction. The Case Manager will need to be familiar with 12-Step Recovery programs and have knowledge of documenting group notes in an EMR system. Must have the ability to work as a team member and work collaboratively with the Primary Counselor and Clinical Director in providing quality treatment services and client care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Coordinate and provide care that is safe, timely, effective, efficient, equitable, and patient-centered

2. Handle case assignments, draft service plans, review case progress and determine case closure

3. Communicate patient needs to a variety of care team members and follow up accordingly.

4. Manage discharge plans upon completion of treatment.

5. Attends clinical and administrative meetings for inter-departmental sharing of information.

6. Work collaboratively with patients, families, therapist, and referral sources to ensure high quality care

7. Facilitate multiple care aspects (case coordination, information sharing, etc.)

8. Maintain the patient's comprehensive clinical record through detailed documentation

9. Help patients make informed decisions by acting as their advocate regarding their clinical status and

treatment options

10. Promote quality and cost-effective interventions and outcomes

11. Record cases information, complete accurately all necessary forms and produce statistical reports

12. Helps navigate legal issues that patients are currently facing up to an including appearance in court

hearings.

13. Adhere to professional standards as outlined by protocols, rules, and regulations

14. Act as the patient's advocate as it relates to insurance coverage and financial assistance

15. Continually monitor and evaluate each client's progression through their case management plan, and

develop corrective action revisions to the plan as needed

16. Arrange abeyance with social services, health, and governmental agencies

17. Performs other duties as assigned by the supervisor, which are consistent with the position and in

compliance with agency policies and procedures.

EDUCATION / EXPERIENCE

* CAP - preferred, CAC

* 1 to 2 years of experience as a group facilitator in Substance Abuse and Mental Health settings

* Bachelor's Degree in human services field

* Minimum 1 year of full-time employment working in human services or in behavioral health sciences

* Knowledgeable of Department of Children and Families (DCF) guidelines and Joint Commission standards

* Must be familiar with 12 Step Recovery programs

* Knowledge of Kipu - preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

REGULARLY REQUIRED: to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.

OCCASIONALLY REQUIRED: to stand, walk, stoop, kneel or crouch and lift and/or move up to 10 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

The work environment is that of a detoxification facility for substance-abusing populations.

• Exposure to clients infected with Hepatitis B, HIV, TB, or other Infectious Diseases