Inside Sales Account Representative

Howmet Aerospace has an immediate opening for a full-time Inside Sales Account Representative at our Rochester, NY location. Our passionate commitment to our employees provides the successful candidate with an excellent environment to work in and leadership commitment and support to help deliver results. Our location is critical in the supply chain to the aerospace jet engine market.

Howmet Aerospace, Inc., headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company's primary businesses focus on jet engine components, aerospace fastening systems, and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. With nearly 1,300 granted and pending patents, the Company's differentiated technologies enable lighter, more fuel-efficient aircraft to operate with a lower carbon footprint. In 2019, the businesses of Howmet Aerospace reported annual revenue of over $7 billion.

For more information, visit .

Follow @howmet: LinkedIn, Twitter, Instagram, Facebook, and YouTube.

SUMMARY

Responsible for creating, maintaining and developing relationships as well as favorable contacts with current and potential accounts. Primary activities are related to contract review, customer relations, customer service, sales support, account profitability and order processing. Responsible for overseeing customer order files, relationship with each customer, high level of internal communications between external sales, purchasing, planning, engineering, metallurgy, operations and accounting.

• Supports the preparation of sales forecasts and ensures the forecast data is current and updated within the ERP system. Ensures that the customer's purchase orders are in place to replace forecasts prior to launch
• Acts as leading support for budgeting and LQE activities
• Must possess excellent communication skills, both via telephone, in written format, and in face-to-face communications. The application of these skills is critical both with the customer and on an internal level (both onsite and within the Howmet divisions)
• Develop and maintain positive customer internal relations. Demonstrates depth of relationships across the organization structure at key accounts.
• Work through OTD and customer scorecards to achieve optimum rating and assist with monthly performance review reports
• Lead customer visits/reoccuring meetings to the site working with external sales and internal stakeholders. Responsible for clear agenda items and preparation in order to present the best possible impression of the company to customers and external visitors
• Develop and track customer milestones
• Identify and drive improvements in sales processes and systems
• Pursues open non-conforming submittals for disposition with customer. Capable of negotiating discounts with customer in order to complete the sale
• Responsible for maintaining export licensing with international customers. Understanding of product both import/export and working with customs brokers
• Proactively research and respond to customer inquiries regarding status of order, investigate and resolve production status issues, drawing on organization to resolve road-blocks, address shipping and scheduling issues, proactively communicate with customer regarding changes in product availability or delivery schedules, and work closely with purchasing, planning, engineering, and metallurgy in the initial contract review phase to ensure timely launch of customer orders
• Occasionally process customer purchase order and reviews quote for accuracy to ensure original quote meets purchase order requirements. Responsible for the timely and accurate entry of order, commercial contract review process, and presentation of the CQRA pack to quality, engineering and planning generation of all appropriate documentation, ability to lead effort to launch product on time
• Occasionally maintain order book with accuracy and timeliness. Ability to review current orders against expected engine build quantities, understanding of end user applications, ability to interface with customers when order activity does not keep pace with end user forecasts, ability to interface with outside sales representatives to resolve discrepancies, understanding of drawings, prints, and customer specifications

BASIC QUALIFICATIONS

• Bachelor's degree from an accredited institution
• 5 years of related experience
• Proficient in the use of Microsoft Excel, PowerPoint, Word
• Must be familiar with MRP systems and can learn all necessary SFC systems to effectively perform the functions of the job
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines a U.S. person as a U.S. Citizen, Permanent Resident (i.e. 'Green Card holder'), Political Asylee, or Refugee.

PREFERRED QUALIFICATIONS

• Experience with metal alloys
• Experience in the aerospace industry

Howmet Aerospace has an immediate opening for a full-time Inside Sales Account Representative at our Rochester, NY location. Our passionate commitment to our employees provides the successful candidate with an excellent environment to work in and leadership commitment and support to help deliver results. Our location is critical in the supply chain to the aerospace jet engine market.

Howmet Aerospace, Inc., headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company's primary businesses focus on jet engine components, aerospace fastening systems, and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. With nearly 1,300 granted and pending patents, the Company's differentiated technologies enable lighter, more fuel-efficient aircraft to operate with a lower carbon footprint. In 2019, the businesses of Howmet Aerospace reported annual revenue of over $7 billion.

For more information, visit .

Follow @howmet: LinkedIn, Twitter, Instagram, Facebook, and YouTube.

SUMMARY

Responsible for creating, maintaining and developing relationships as well as favorable contacts with current and potential accounts. Primary activities are related to contract review, customer relations, customer service, sales support, account profitability and order processing. Responsible for overseeing customer order files, relationship with each customer, high level of internal communications between external sales, purchasing, planning, engineering, metallurgy, operations and accounting.

• Supports the preparation of sales forecasts and ensures the forecast data is current and updated within the ERP system. Ensures that the customer's purchase orders are in place to replace forecasts prior to launch
• Acts as leading support for budgeting and LQE activities
• Must possess excellent communication skills, both via telephone, in written format, and in face-to-face communications. The application of these skills is critical both with the customer and on an internal level (both onsite and within the Howmet divisions)
• Develop and maintain positive customer internal relations. Demonstrates depth of relationships across the organization structure at key accounts.
• Work through OTD and customer scorecards to achieve optimum rating and assist with monthly performance review reports
• Lead customer visits/reoccuring meetings to the site working with external sales and internal stakeholders. Responsible for clear agenda items and preparation in order to present the best possible impression of the company to customers and external visitors
• Develop and track customer milestones
• Identify and drive improvements in sales processes and systems
• Pursues open non-conforming submittals for disposition with customer. Capable of negotiating discounts with customer in order to complete the sale
• Responsible for maintaining export licensing with international customers. Understanding of product both import/export and working with customs brokers
• Proactively research and respond to customer inquiries regarding status of order, investigate and resolve production status issues, drawing on organization to resolve road-blocks, address shipping and scheduling issues, proactively communicate with customer regarding changes in product availability or delivery schedules, and work closely with purchasing, planning, engineering, and metallurgy in the initial contract review phase to ensure timely launch of customer orders
• Occasionally process customer purchase order and reviews quote for accuracy to ensure original quote meets purchase order requirements. Responsible for the timely and accurate entry of order, commercial contract review process, and presentation of the CQRA pack to quality, engineering and planning generation of all appropriate documentation, ability to lead effort to launch product on time
• Occasionally maintain order book with accuracy and timeliness. Ability to review current orders against expected engine build quantities, understanding of end user applications, ability to interface with customers when order activity does not keep pace with end user forecasts, ability to interface with outside sales representatives to resolve discrepancies, understanding of drawings, prints, and customer specifications

BASIC QUALIFICATIONS

• Bachelor's degree from an accredited institution
• 5 years of related experience
• Proficient in the use of Microsoft Excel, PowerPoint, Word
• Must be familiar with MRP systems and can learn all necessary SFC systems to effectively perform the functions of the job
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines a U.S. person as a U.S. Citizen, Permanent Resident (i.e. 'Green Card holder'), Political Asylee, or Refugee.

PREFERRED QUALIFICATIONS

• Experience with metal alloys
• Experience in the aerospace industry

Howmet Aerospace has an immediate opening for a full-time Inside Sales Account Representative at our Rochester, NY location. Our passionate commitment to our employees provides the successful candidate with an excellent environment to work in and leadership commitment and support to help deliver results. Our location is critical in the supply chain to the aerospace jet engine market.

SUMMARY

Responsible for creating, maintaining and developing relationships as well as favorable contacts with current and potential accounts. Primary activities are related to contract review, customer relations, customer service, sales support, account profitability and order processing. Responsible for overseeing customer order files, relationship with each customer, high level of internal communications between external sales, purchasing, planning, engineering, metallurgy, operations and accounting.

• Supports the preparation of sales forecasts and ensures the forecast data is current and updated within the ERP system. Ensures that the customer's purchase orders are in place to replace forecasts prior to launch
• Acts as leading support for budgeting and LQE activities
• Must possess excellent communication skills, both via telephone, in written format, and in face-to-face communications. The application of these skills is critical both with the customer and on an internal level (both onsite and within the Howmet divisions)
• Develop and maintain positive customer internal relations. Demonstrates depth of relationships across the organization structure at key accounts.
• Work through OTD and customer scorecards to achieve optimum rating and assist with monthly performance review reports
• Lead customer visits/reoccuring meetings to the site working with external sales and internal stakeholders. Responsible for clear agenda items and preparation in order to present the best possible impression of the company to customers and external visitors
• Develop and track customer milestones
• Identify and drive improvements in sales processes and systems
• Pursues open non-conforming submittals for disposition with customer. Capable of negotiating discounts with customer in order to complete the sale
• Responsible for maintaining export licensing with international customers. Understanding of product both import/export and working with customs brokers
• Proactively research and respond to customer inquiries regarding status of order, investigate and resolve production status issues, drawing on organization to resolve road-blocks, address shipping and scheduling issues, proactively communicate with customer regarding changes in product availability or delivery schedules, and work closely with purchasing, planning, engineering, and metallurgy in the initial contract review phase to ensure timely launch of customer orders
• Occasionally process customer purchase order and reviews quote for accuracy to ensure original quote meets purchase order requirements. Responsible for the timely and accurate entry of order, commercial contract review process, and presentation of the CQRA pack to quality, engineering and planning generation of all appropriate documentation, ability to lead effort to launch product on time
• Occasionally maintain order book with accuracy and timeliness. Ability to review current orders against expected engine build quantities, understanding of end user applications, ability to interface with customers when order activity does not keep pace with end user forecasts, ability to interface with outside sales representatives to resolve discrepancies, understanding of drawings, prints, and customer specifications

BASIC QUALIFICATIONS

• Bachelor's degree from an accredited institution
• 5 years of related experience
• Proficient in the use of Microsoft Excel, PowerPoint, Word
• Must be familiar with MRP systems and can learn all necessary SFC systems to effectively perform the functions of the job
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines a U.S. person as a U.S. Citizen, Permanent Resident (i.e. 'Green Card holder'), Political Asylee, or Refugee.

PREFERRED QUALIFICATIONS

• Experience with metal alloys
• Experience in the aerospace industry