Access to Innovation, Business Strategy and Development Sr. Manager

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Access to Innovation, Business Strategy and Development Sr. Manager

At SVB, we believe that inclusion ignites innovation. Our mission is to build a more diverse, equitable and accessible innovation economy for all. And we are achieving this goal through programs such as Access to Innovation, by arming the next generation of Black, Latinx and women founders, professionals and emerging managers with the resources they need to build the next crop of the world's most innovative companies.

SVB's Access to Innovation program is laser-focused on increasing opportunities for underrepresented groups, especially Black, Latinx and women entrepreneurs, innovators, investors and leaders across the innovation economy. We developed the Access to Innovation program to address the lack of inclusion and representation that exists for many communities of color within the innovation economy. Simply put, we feel we have a role to play in addressing these structural issues that create higher barriers to entry for underrepresented founders - who may not have the inherent advantages that often help others succeed currently in many technology industries.

As an Access to Innovation, Business Strategy and Development Sr. Manager, you will design, build, scale and lead our 'top of the funnel discovery' pipeline and process for identifying and evaluating new business opportunities. You will be a key leader and champion of this pipeline with internal collaborators and external partners.

You will:

• Develop strategic OKRs for key business outcomes as well as partner with the rest of the organization to develop OKRs for their respective functional areas aligned to the overall strategic OKRs management
• Strategic Engagement and Communications: develop deep relationships and timely/open communication with key collaborators enterprise-wide, internal (executive engagements, roadshows & company-wide presentations) and external presentations
• Reporting & Tracking: Report and track performance against OKR, spend to budget, progress to plan/goals, work assignments/resource utilization. Report risks, and identify points of coordination amongst a variety of partners including the Marketing Leadership team, the broader Marketing team, CCO, and Compliance
• Planning & Enablement: Lead annual strategic plan process, Quarterly Strategic Checkpoints, work/initiative prioritization, budgeting. Increase business operational efficiency (RAPIDs, operating models, reporting/metrics tracking dashboards)
• Vendor/Partner Management: MSA development, SOW preparation, change order processing, approvals.
• People Operations: Assist with creation of job descriptions, partner in goal setting, support performance management and succession planning processes, point of contract and coordination for recruiting, capacity/staffing models, onboarding, team building, team culture/morale, and engagement (pulse checks).
• Additional responsibilities: Conduct research and analysis (targets, competitive, etc.), presentation refinement, special projects, meeting proxy (e.g., attend meeting in place of a Access lead), meeting support (e.g., facilitation, note-taking)
• Strong execution drive and technical ability to deliver customer value
• Building great partnerships and relationships with globally distributed cross-functional partners (e.g. Business, Product, Technology, Design, Architecture, Legal, Compliance, et al.

Essential Functions

• Test and implement novel approaches for bringing a breadth of ecosystem insights, expertise and inspiration into the pipeline and concepts we are exploring (e.g., ecosystem advisory groups, tap into SVB's entrepreneur/EIR/investor community)
• Plan, lead and facilitate meetings for groups and individuals, including objectives, agenda and scheduling, in order to gather information and/or develop solutions
• Support Head of Access to Innovation in preparation of board, executive committee, and external collaborator presentations, coordinating across team for input
• Convey ideas and recommendations in a clear, compelling, and succinct way in written and verbal communications
• Think critically and quickly identify underlying problems needing to be solved, or recognize when and where additional data or context is required to reach a solution
• Multi-task and handle various projects simultaneously to drive timely results, prioritizing efficiently and facilitating action across remote groups
• Collect and package information for analysis and presentation

Requirements

• This is a senior position that requires 7+ years of professional experience
• Experience in strategy consulting or business operations / planning, preferably both
• Extraordinarily strong interpersonal skills (verbal, written, presentation, and listening). Ability to synthesize information and data into a compelling business narrative.
• Strategy Generalist with experience in multidimensional or cross-functional areas
• Ability to collaborate, influence, negotiate and build consensus with disparate parties.
• Adaptability: ability to thrive in a fast-paced, constantly evolving organization.
• Sound, data-influenced judgment, ability in problem-solving, high level of discretion
• Highly organized and efficient; systems/process and action-oriented approach who loves to create order out of uncertainty; gets things done
• Organized, Results oriented, and experienced in Data analytics as well as Financial budget/Accounting (Self-motivated and driven; anticipates problems/situations to prepare for in advance. Ability to drive multiple complex projects forward, iterate, and adapt.
• Facilitate and support the annual budgeting, monthly forecasting, and long-range planning processes
• Brings a high-energy and passionate outlook to the job and can influence those around them
• Experience and confidence leading large programs

Leadership

• Exceptional managerial skills to ensure well-organized and efficient operations on a day-to-day basis, including the ability to perform multiple workstreams concurrently and determine/adjust priorities, as appropriate
• Experience driving sophisticated initiatives across a dynamic global organization while highly equipped at delivering measurable outcomes and overcoming obstacles
• Partner closely with cross-functional collaborators to influence and develop product and partner strategy, align on business needs, implications, financial impact, execution/resourcing requirements, etc.
• Drive innovation, speed, and quality across the Access to Innovation organization
• Guide collaborators as an inspiring leader on relevant partnership opportunities and provide key insights on market trends and recommendations on strategic partnerships.
• Create scalable partnerships models, and maintain and grow direct relationships with key partners across a sophisticated product portfolio.
• An entrepreneurial standout colleague with a "get things done" approach, while helping a leadership team maintain focus on achieving the longer-term aspirations
• Develop presentations & materials for senior management as required - synthesizing / summarizing information from across business to provide critical information to executives
• Planning / oversight of key meetings and timelines - quarterly offsites, weekly meetings, town halls, etc.

Competencies

• Strong strategic thinker - able to bring structure and simplicity to chaos and take on problem solving in a structured yet rapid fashion
• Demonstrated expertise building, scaling and running innovation processes/programs
• Demonstrated deep expertise in applying design thinking approaches
• Skilled in using an empathetic, relationship-driven approach with internal and external stakeholders shown success in quickly establishing credibility and influencing executive level stakeholders
• Demonstrated excellent oral and written communication, presentation and influencing skills with all levels of collaborators
• Ability to structure and create compelling new business pitches and strategic presentations
• Ability to set and adjust priorities under conditions of limited resources and contending demands
• Creative can-do approach to making things happen regardless of challenges and change

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Equal Employment Opportunity

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.