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Health Unit Coordinator

Baylor Scott & White Health
United States, Texas, Fort Worth
July 30, 2022

Location/Facility - Baylor Scott & White All Saints Medical Center – Fort Worth

Specialty/Department/Practice - Observation Unit

Shift/Schedule - Full time days, three 12-hour shifts per week with rotating weekends.


The Health Unit Coordinator performs clerical duties and coordinates communication of a unit to support patient care activities.


  • Performs clerical duties necessary to support patient care activities. Initiates, assembles and maintains patient charts in accordance with established procedures. Files reports and test results.
  • Processes ordered tests, medications, procedures and appointments. Processes patient admissions, transfers and discharges. Informs team members of reports, orders and other information.
  • Answers telephones and manages the patient call system. Serves as an information resource to patients, staff and public consistently interacting appropriately with all ages.
  • Completes and maintains unit and patient records, files, forms and documents related to work area management and patient care to include admissions, surgeries, transfers, discharges, medical records and physician call list. Maintains organized work area of records, files, forms, and reference documents. Checks, updates and maintains facility boards, pneumatic tube system and telemetry box reconciliation according to departmental policy, procedures and/or guidelines.
  • Prepares reports, purchase orders, projects, memos and letters using computer programs.
  • Greets visitors and assists them as needed. Answers telephones and contacts professional and non-professional nursing personnel and medical staff using pagers, beepers and cell phones. Tracks call light response time for the unit. Assigns phone and location devices to appropriate staff.
  • Perform work area support duties as directed by the nurse or physician. Runs errands, picks up supplies and transports patients.
  • Maintains par levels of inventory including requisitions/forms and stocks work area supplies and equipment.
  • Maintains a clean, safe and functional work area.
  • Coordinates transportation for patients and patient items as delegated.


  • Excellent bedside manner and ability to make patients feel at ease; appears friendly, reassuring and approachable to patients.
  • Ability to take instruction from a doctor.
  • Familiarity with medical charts and records.
  • High attention to detail.
  • Knowledge of basic computer and keyboard skills.
  • Completion of Health Unit Coordinator Training Program preferred.


Our competitive benefits package includes the following

- Immediate eligibility for health and welfare benefits

- 401(k) savings plan with dollar-for-dollar match up to 5%

- Tuition Reimbursement

- PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level


  • EDUCATION - H.S. Diploma/GED Equivalent
  • EXPERIENCE - Less than 1 Year of Experience