Group Product Manager, RingCentral Video Webinar

Say hello to possibilities.

As the world continues to experience the largest demand for remote and hybrid work ever seen, RingCentral is relentlessly focused on addressing the emerging needs of mobile, modern, and distributed workforces.

is an all-new, reimagined webinar product built from the ground-up with a central, animating North Star:

As a customer, seamlessly host both internal company-wide and external marketing events without the stress, effort, and complexity imposed by legacy webinar products, so that running a massive 10,000-participant virtual marketing launch event is just as simple as running a 100 participant virtual town-hall for your internal team.

In particular, we believe that webinars and virtual events are a $1B+ space ripe for disruption both on the product and go-to-market side and we're excited to have launched RingCentral Video Webinar Beta in Q1 2022. Check out our and for more information.

Job Description:

As part of the Video Product team at RingCentral, you will be responsible for delivering major new features of RingCentral Video Webinar.

You will be responsible for delivering a delightful and seamless user experience while having a keen understanding of the back-end service for RingCentral Video Webinar. You will work side-by-side with a dedicated engineering team, designers, user researchers, marketers and sales reps to build and deliver products that people and companies love.

We are looking for someone with a strong understanding of video conferencing and collaboration software products and usability best practices.

You are intensely curious about user and customer behavior. You understand that great products balance simplicity and robust features to solve real world problems. You also enjoy tapping the left side of the brain and quantifying your decisions by analyzing data and setting up proper measurement and reporting for each feature launched.

Responsibilities:

• Product management owner of significant features of the RingCentral Video Webinar

• Understand and prioritize customer needs

• Define technical requirements and user experience for features and products

• Collaborate with Engineering, Design other Product Managers on feature definition, development and delivery

• Work with cross-functional teams on product go-to-market and awareness

• Define product success metrics and track success of features and products

Qualifications:

• Bachelor's degree in Computer Science or other technical background

• Wicked smart with strong bias for action

• 10+ years of product management experience in enterprise SaaS or consumer software delivered via cloud

• Experience in video conferencing or collaboration software products

• Experience with browser apps, windows, mac desktop apps

• Experience creating mockups and wireframes.

• Knowledge of UX/UI design patterns

• Highly empathetic with users, customers, and co-workers

• Positive, team-focused attitude toward software development

• Effective written and presentation skills

• Capable of taking complex issues and making them simple to understand

• Ability to thrive in a startup environment: we have and continue to launch the kinds of innovations in one year which have taken legacy competitors over five years to achieve.

Bonus:

• MBA

• Experience with Webinar and Virtual Events products a plus

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits

• 401K match and ESPP

• Flexible PTO

• Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace

• Paid parental leave and new parent gift boxes

• Pet insurance

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Rocket Lawyer services that provide legal advice, document creation and estate planning

• Employee bonus referral program

RingCentral's Product Management team works closely with our customers to define the real-world collaboration challenges people face, and help develop groundbreaking solutions to solve them. Together, we drive strategy and roadmaps to delight our current customers and win new market share. We care deeply about customer experience, understand that great products should solve real-world problems, and believe that saying "no" is sometimes just as important as adding new features.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.