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Communications Coordinator
City of Bainbridge Island | |
United States, Washington, Bainbridge Island | |
May 16, 2022 | |
JOBThis position is open until filled. Cut off for first review application: 8 am, May 10, 2022.The ideal candidate has a background in journalism and/or media, with a passion for effective communication, local government, and a well-informed public. This individual will pivot quickly as events occur, embracing the ambiguous with a focus on the audience. The ability to collaborate with a range of partners is key for success, as is the ability to identify and develop topics of interest on an ongoing basis through engagement with the community.The Communications Coordinator manages the development and implementation of effective communications and public engagement strategies. The position is responsible for ensuring effective community outreach for City projects so that stakeholder groups affected by expected City action are informed and aware of opportunities for involvement Primary duties include the production and distribution of information for external and internal audiences, coordination of social media and website activity, and anticipating public and media responses. About the City of Bainbridge IslandThe City of Bainbridge Island is a vibrant community with small-town feel, 52 miles of scenic shoreline and densely forested areas. Our employees are the most important asset in preserving and enhancing the special character of the Island, and in responding to the community's needs. The City provides competitive salaries, outstanding benefits and professional growth opportunities. City VisionA healthy Bainbridge Island, now and for future generations. City MissionServe and respond with skill, trust, and care. City ValuesStewardship: We manage our resources with intention.Professionalism: We bring knowledge to our work and energy to new challenges.Connection: Respect and communication are central to our success.Balance: Personal well-being improves our work and makes our organization strong.EXAMPLE OF DUTIESWorks with staff to initiate, design and implement proactive outreach strategies for public participation processes, ensuring meaningful and timely communication of the City’s goals, messages and programs; plans, coordinates and assists with City-led events, meetings, community forums and other activities.Develops and maintains citywide communications plan, including public information and education, media relations, public involvement, volunteer activities, citizen advisory committees, and emergency communications; serves as adviser to department directors in development of department- or project-specific communications plans.Develops and facilitates strategic approaches to emerging issues; serves as an internal consultant, advising on communications strategies and implementation methods.Writes, edits, designs, researches and produces public information materials in a variety of formats including print, electronic, audio and video; publishes internal policies and procedures for external communications and assists in their implementation; reviews materials for consistency of message, writing style and design quality.Writes and edits City Manager’s weekly email and video newsletters.Creates and/or reviews press releases, display ads, web pages, public presentations and other media used throughout the organization to ensure effective and consistent communication; coordinates citywide social media presence; reviews web pages and social media developed by other departments and provides overall editorial oversight.Cultivates strong working relationships with members of the media, representatives of community groups and other agencies; monitors media coverage to assess areas of public interest and advocate for effective communications strategies. Responsible for support and engagement related to citizen advisory groups and other community organizations whose activities intersect with City functions.Serves as City’s Public Information Officer (PIO), working effectively with Police Department PIO and PIOs from Fire Department, Parks District and School District; provides support for the City’s Emergency Operations Center during emergency activation and drill exercises; coordinates with local and regional agencies and community organizations to provide appropriate information before, during and after emergency events.Plans, promotes and coordinates special City event and public involvement activities; prepares public displays, ensuring quality and consistency; prepares spokespersons for media and serves as spokesperson when directed.Researches and recommends new communication methods and enhancements which achieve communication goals.Maintains timely and regular attendance.Other duties as assigned.MINIMUM QUALIFICATIONSA bachelor’s degree in communications, journalism, public administration or a related field and 3-5 years of progressively responsible experience in the area of public relations are preferred; OR any combination of experience, education and training that would provide the level of knowledge and ability required. Experience in a public agency or local government is preferred. Basic Public Information Officer certification (G290) is desired.Knowledge of:City organization, operations, policies and procedures.Principles, practices and applications of public relations and public information/communications.Principles, practices and techniques of desktop publishing, graphics production, website development, social media and journalistic writing.Social media engagement statistical measurements and performance indicators.Public opinion research techniques and various methods of application in governmental issues.Public communication plan development, and the production of support materials.Modern administrative/office management practices and procedures.Project planning, organization and coordination.Computer applications, automated systems and business processes.Correct English language usage, grammar, spelling, punctuation and vocabulary.Public Records Act compliance and disclosure.Ability to:Coordinate and perform a wide variety of complex projects and tasks while meeting multiple deadlines.Gather, analyze and synthesize a broad range of information, interpret administrative directives and use initiative and sound judgment. Organize facts and present findings, conclusions and recommendations in a clear, concise and logical manner.Accurately determine the news value of municipal activities.Create and edit videos as a form of communication.Respond quickly and appropriately to inquiries from citizens, the media and other external customers.Prepare and deliver effective public presentations in a variety of formats.Work under pressure, meet deadlines and handle stressful situations with tact and diplomacy. Identify department projects or issues in need of facilitation and support, and constructively provide guidance and training to improve the content and approach of department communications.Maintain confidentiality and security of information. Support and model the identified vision, values and behaviors of the organization.Establish and maintain effective working relationshipsUse initiative and independent judgment within established procedural guidelines.Operate a personal computer utilizing a variety of standard and specialist software.Communicate effectively both orally and in writing.License and Certification RequirementsValid Washington State driver's license is required.Successful completion of a pre-employment background check is required.SUPPLEMENTAL INFORMATIONCOVID-19 VaccinationEffective August 27, 2021, all new hires to the City will be required as a condition of employment to be fully vaccinated for COVID-19 prior to start date. If you have questions or would request an accommodation for this requirement due to a disability or religious reason, contact Human Resources for further information. TelecommutingSome positions, including the Communications Coordinator, are eligible for a hybrid schedule (in-office and telecommuting), depending on the operational needs of the organization and department. Regardless of position or telecommuting authorization status, city employees must reside in Washington and within a reasonable distance to their regular work location. Working ConditionsThe regular work schedule is Monday through Friday, 8 am to 5 pm. Work is primarily performed in an office which is busy, oriented to public service and subject to occasional work interruptions. Noise level is moderate. Position infrequently requires outdoor work, which includes driving a vehicle. Outdoor environment can include uneven and unstable walking surfaces, tripping hazards and inclement weather conditions. Frequent attendance at meetings before or after regular work hours is required. The employee may work in high-stress situations to respond to challenging emergency situations.Physical RequirementsContinuous repetitive arm/hand movement is essential to performance. The incumbent in this position must be able to discern voice conversation, have the physical ability to perform essential job functions, and have hand-eye coordination sufficient to operate computers, do keyboarding and operate other office equipment. The incumbent must have the ability to produce legible handwritten documents and may need to push, pull, lift and carry up to 20 pounds. Additional Salary DetailsThe salary range for this position is $7470-$9368 per month. The hiring range is $7470-$8365 per month. Step increases are attained annually based on satisfactory performance.The City of Bainbridge Island is an equal opportunity employer. All employees and candidates for employment will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex/gender, race, national origin, religion, creed, color, marital status, veteran status, age, pregnancy, sexual orientation, gender identity, disability, genetic information or any other basis prohibited by law. |